The one-time $299 setup fee covers the personalized configuration of your vNetCRM™ system, including AI integration, automation setup, and onboarding support. Your 14-day trial is for the subscription service only and begins once setup is complete — ensuring you get the full experience with everything already working for your business.

No. The setup fee is non-refundable because the services it covers — including custom configuration and onboarding — are delivered immediately upon signup.

Yes! If you remain an active subscriber for at least 60 days, your $299 setup fee will be credited toward your annual renewal or applied when you upgrade to the annual plan for either the Essential or Pro tier. This turns your setup investment into future savings.

If you're on a monthly plan and upgrade to the annual Essential or Pro plan, the setup fee will be applied as a credit at the time of upgrade.

If you're already on an annual plan, the setup fee will be deducted from your renewal invoice if you’ve maintained an active subscription for 60+ days.

At the end of your 14-day free trial, you’ll be automatically charged the regular monthly rate unless you’ve upgraded to the annual plan or canceled beforehand.